For Asian communities in Darwin
Straight answers about what it costs, how your visa affects it, who gets told, and how to have an interpreter — before you have to ring anyone.
Nightcliff, Darwin
Phoenix Consulting
Counselling, training and consulting in Nightcliff, Darwin.
No referral needed to start
Interpreters at no cost to you
Registered NDIS provider
Aboriginal people and organisations
Mental health services, and decades of work on what widespread hearing loss does to learning, work, wellbeing and justice.
Services
What we do
Counselling for individuals and families, assessment, and consultancy and training for organisations.
Counselling and therapy
One-to-one counselling for anxiety, low mood, stress, grief, relationships and the times life stops making sense.
Hearing loss and listening difficulties
Assessment and support for people whose hearing or auditory processing is affecting how they learn, work and get along with others.
NDIS support
Psychological support for NDIS participants, with particular experience in complex disability and people who are deaf or hard of hearing.
Training for organisations
Professional training in hearing-loss responsive communication, cross-cultural practice, and working in remote settings.
For organisations
Training that changes what happens on Monday
Hearing-loss responsive communication, cross-cultural practice, and working in remote settings — for health, education and justice organisations across the Territory.
Much of what gets read as not listening, not caring or not cooperating is simply someone not hearing. Training people to notice that is often the cheapest change a service can make.
- Health services and remote clinics
- Schools and education staff
- Police, courts and youth justice
- Disability and community organisations
- Workplaces new to the Territory
Getting started
You do not need it worked out before you ring
Most people who come here are not unwell in any sense they would recognise. They are worn out, worried, not sleeping, or having a hard time with work or family.
- You can ring and ask questions without booking anything.
- You do not need a diagnosis, and you do not need a referral to be seen.
- You can bring someone with you.
- You can have an interpreter, at no cost to you.
- “I do not really know, but something is not right” is a good place to start.
Resources
Free to read, free to use
Books and publications
Books on cross-cultural practice and on mitigating the effects of hearing loss, written for nurses, teachers, managers and trainin…
Why cultivate self-compassion
WHY CULTIVATE SELF COMPASSION?Research on self-compassion suggests that people who are more self-compassionate tend to be happier…
Issues of working and living in remote and cross-cultural contexts
ISSUES OF WORKING AND LIVING IN REMOTE AND CROSS CULTURAL CONTEXTSWorking and providing services in remote cross cultural contexts…
Phoenix Consulting is not a crisis service. If you are in immediate danger call 000. For 24-hour support call Lifeline on 13 11 14, the NT Mental Health Line on 1800 682 288, or 13YARN on 13 92 76. For an interpreter, call TIS National on 131 450 and ask them to connect you.